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Stoney Creek Heating

Heating and cooling in Grimsby

Who looks after furnaces and air conditioning in Grimsby?

When the heat stops or the air conditioner quits in Grimsby, Stoney Creek Heating starts by working out the likely cause in plain words, tells you what is safe to check yourself and gives you a written price before any work begins.

What kind of system does a Grimsby house usually have?

Grimsby sits along the lake to the east of Stoney Creek, and its homes range from older houses to recent builds with high-efficiency equipment. Stoney Creek Heating sends technicians there for furnace repair, seasonal maintenance, replacements, central air and heat pumps. You describe what the system is doing, the technician finds the cause and you get a written price to approve before any part goes in.

What is usually behind a cold house in Grimsby?

A furnace that goes quiet on a cold evening is unsettling, but the cause is usually ordinary: a worn part, a blocked drain or a pipe covered by snow. Stoney Creek Heating sends technicians to Grimsby for furnace repair, maintenance, replacement, air conditioner repair and heat pumps.

What is safe to check before you call?

A few things can be checked without tools or risk:

  • The thermostat is set to heat, set above room temperature and, if it uses batteries, not showing a low-battery warning.
  • The furnace power switch, which looks like an ordinary light switch near the unit, is on.
  • The filter is not grey and packed with dust.
  • The plastic pipes on the outside wall, if your furnace has them, are not buried in snow or crusted with ice.

What is not safe: taking off burner panels, holding down safety switches or resetting the furnace again and again when it keeps shutting off. If a carbon monoxide alarm sounds, get everyone outside and call for help from there.

Which furnace is likely in your basement?

Houses built in the 1990s and 2000s typically have a forced-air gas furnace paired with central air conditioning. Many of those original units are now close to the end of their working life, and the faults technicians find on them are familiar ones: worn inducer motors, control boards that fail, wear on the heat exchanger and air conditioners that are ready to be replaced. A maintenance visit before winter is a sensible way to spot those parts before they stop.

Newer homes, built from the 2010s onward, usually have a high-efficiency condensing furnace vented through plastic pipe, along with central air and an HRV or ERV for fresh air. Their common problems are different: a condensate drain that clogs or freezes, a wall vent hidden under a drift, or a ventilation unit nobody has serviced since the house was handed over.

What if your property is not on natural gas?

Rural properties beyond the reach of a gas main may heat with propane or oil instead. The equipment, the parts and sometimes the venting differ with the fuel, so please tell us which one you use when you book.

How does a visit work?

You tell us what the system is doing and when it started. The technician confirms the symptom, tests the system and explains what was found in plain words. You see the repair price in writing and approve it before anything is fitted. Work is performed by TSSA-certified gas technicians. For refrigeration and air conditioning: Work is performed by 313A refrigeration and air conditioning mechanics.

To arrange a visit, request a quote or contact us.

Communities we serve

  • Grimsby Beach

What can we help with in Grimsby?

Questions from Grimsby homeowners

My furnace in Grimsby shut off during a snowfall. What should I look at first?

If your furnace vents through two plastic pipes on an outside wall, check that snow or ice has not covered them. A blocked vent makes a high-efficiency furnace shut itself off as a safety step. Clear the snow by hand, then switch the furnace off and on once. If it still will not start, or the pipes keep blocking, leave it off and book a furnace repair. A frozen condensate drain can cause the same shutdown and is best checked by a technician.

My furnace stopped after a snowfall. What should I check?

In the newer houses of Fruitland and Winona, the furnace is usually a high-efficiency condensing model that breathes through two plastic pipes in an outside wall. Drifting snow over those pipes, or a condensate drain that has frozen or clogged, will make it shut down to protect itself. It is safe to brush the snow away from the pipes by hand and check that the small drain line is not kinked or frozen. Do not open the burner compartment. If it still will not start, book a furnace repair visit.

Who is allowed to work on my gas furnace?

A gas appliance is not a do-it-yourself job in Ontario. Ontario Regulation 212/01 requires gas appliances to be installed, serviced and repaired by a registered contractor using G1, G2 or G3 gas technicians. The work follows the CSA B149.1 Natural Gas and Propane Installation Code, which covers propane as well. Work is performed by TSSA-certified gas technicians. Changing the filter is fine for you to do; anything touching the gas line, burners or venting is not. Before you hire anyone, ask which code their work follows, and read about furnace installation and replacement.

All questions

Nearby areas

Houses in Grimsby and Binbrook, Hamilton and Smithville often date from periods similar to Stoney Creek's, from older converted homes to subdivisions with original forced-air furnaces and newer builds with condensing furnaces and plastic venting. Rural properties may not be on a gas main, so tell us whether you heat with natural gas, propane or oil when you get in touch.

What is your system doing in Grimsby?

Tell us what your heating or cooling is doing. We will explain the likely cause and put the price in writing before any work starts.